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Coaching: Paula is now certified in brain-based coaching by the NeuroLeadership Institute. She brings new research and practice to support you in obtaining the results you want and putting new insights into action. Call her at 410-561-7561 for a free conversation about your needs and how coaching can change your life!
New Service: Workflow Design Consulting - Want to save money and staff time? Want to have staff working to their highest and best use rather than be bogged down in out of date workflows? Consider Workflow Design Consulting. Learn about the why, what and benefits below.
One of our clients decided to leave their step system of salary increases and adopt a progressive policy. We're working with their leadership, union and a labor management committee to make that happen.
Paula is again teaching Organization Behavior and Management at the Johns Hopkins University's Bloomberg School of Public Health. It's the only exposure many of these physicians, nurses, health care administrators and others receive to the important workplace topics of conflict, group process, motivation theory and practice, culture, engagement, trust, etc.
We are working with a major medical association on issues pertaining to Physician Leadership.
Paula is facilitating a one-day workshop on Succession Planning. The outcome of the day will be an outline of a plan and the process and tools to complete it.
We are facilitating major compensation and performance management studies in the midwest and west coasts.
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Leadership Coaching
Reaching full organizational potential requires exceptional leadership – learn how our Leadership Coaching helps your organization achieve remarkable results.
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Recent Posts
How Progressive is Your Culture?
How Progressive is Your Culture? Learn what forward-thinking organizations are doing to boost success through culture design and change management. Get it now >
Category Archives: Uncategorized
Millennials: Exaggerated Mythology
What do millennials really want from work? How do we engage them?
We have all heard the stereotypes of millennials: the horror stories from the workplace, the self-entitled attitudes that breed laziness and poor work ethic. A survey by CareerBuilder.com found that more than 85% of hiring managers and human-resource executives feel that millennials have a stronger sense of entitlement than older workers. Continue reading
Getting REAL Feedback as an Executive Director or CEO
If you are the Executive Director or CEO of an organization, the following may sound familiar: It’s “evaluation time” and the Board President meets with you for a perfunctory, check-off-the-box meeting that lasts maybe 10 minutes, in which the he/she tells you that everything is going well, that the Board members are pleased, and that a new compensation figure has been approved. The end. Continue reading
Future of Libraries Summit: Reflections from Behind the Marker (Part Two)
In early May The Singer Group provided me with a great opportunity to act as a table facilitator at the American Library Association’s Future of Libraries Summit held at the Library of Congress. Last month we provided the first of the top 10 reflections on the Summit. Here are the remaining 5! Continue reading
Future of Libraries Summit: Reflections from Behind the Marker (Part One)
By Katy Berube
In early May The Singer Group provided me with a great opportunity to act as a table facilitator at the American Library Association’s Future of Libraries Summit held at the Library of Congress. As a table facilitator my experience of the summit was slightly different than that of a participant. Paula Singer, CEO of The Singer Group and lead facilitator, worked with myself and my seven other colleagues to ensure the deftly designed two day meeting process worked in the room with the participants enabling engaging participation while ensuring summit objectives remained on target. Continue reading
Motivating vs Engaging: The Myth and the Reality
Judy Vogel, Guest Columnist
President, Vogel/Glaser & Associates, Inc.
Since the middle of the last century, leaders and managers have been told that one of their primary responsibilities is to motivate their employees. This is a myth! People can only motivate themselves – no one can do it for another person! Continue reading
Engaging the Elusive Non-User | ALA 2013
By Meredith Schwartz on July 1, 2013
Article originally published on LibraryJournal.com
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Library consultants Donna Fletcher of Donna E. Fletcher Consulting and Paula Singer of The Singer Group shared their tips and tricks for reaching citizens that don’t use the library to a packed house at the American Library Association (ALA) Annual conference in Chicago. They were joined by librarians Su Bochenski, director of Lincolnwood Public Library, IL, as well as Elizabeth Stearns, Assistant Director, Community Services, and Carmen Patlan, Community Engagement & Outreach Manager, Waukegan Public Library, IL. Continue reading
Putting Competencies into Action!
Accurate and up-to-date job descriptions are integral parts of successful human resources initiatives in organizations, including recruitment, compensation and classification programs, performance management, development of competencies, retention efforts, employee on-boarding, succession planning and organizational development. With an impact on this many areas within an organization, you’d better be able to actually write one of these things! Continue reading
How Competencies Can Drive Success!
When describing competencies to employees, we talk about competencies being how they work. Job description responsibilities and goals they may be working to accomplish are what they do; competencies are how they do it. Competencies are not special skills or knowledge, which just qualify a person to do a particular job. Competencies are the qualities that distinguish outstanding from average performers in any job. Their presence can be determined by the behaviors excellent performers engage in: Continue reading
Emotional Intelligence: The Ever-Evolving Leader
Everything we’ve covered in our first two leadership articles (five practices of progressive leadership and self awareness and authenticity), make one thing perfectly clear:
When it comes to leadership, how book smart you are doesn’t determine success.
So, what does?
Research over the last decade or so has shown that while IQ is valuable to organizations in many ways, what really gets results, and what’s needed far more than smarts or even genius, is EQ or Emotional Intelligence. Continue reading
Self Awareness & Authenticity:
The Making of a Progressive Leader
The five practices of progressive leadership provide much insight into the leadership behaviors required for high-functioning organizations in today’s world. But truly embracing and modeling the five practices requires more than learning a set of behaviors. It requires a fundamental shift from a focus on doing to a focus on being. Continue reading