Meet the Team

Paula M. Singer, PhD., CEO/Chief Strategist | Lorraine Kituri, Senior Strategist
Lucy Holman, Senior StrategistTedd Smith, Senior Strategist

Paula M. Singer, PhD., CEO/Chief Strategist


Paula believes in excellence.

In fact, it’s her commitment to settling for nothing less than maximum results for each client that has led to The Singer Group’s exceptionally successful track record for a long list of organizations across the nation.

To help clients reach for a higher level of success, Paula offers a unique combination of big picture perspective and high-level strategic thinking paired with the specific project focus required to ensure objectives are met on time and on budget.

Paula’s extensive expertise in strategic planning, change management, organizational development and leadership coaching, as well as her in-depth experience in every aspect of the human resources function, has enabled her to play a key role in helping organizations develop innovative solutions that allow for greater effectiveness in achieving their missions.

Her highly interactive and collaborative way of working has shaped and guided The Singer Group’s fresh and participatory approach to human resources and organizational development, and is the foundation for the close working relationship that allows clients to feel comfortable stretching beyond their current comfort zone and into their full potential.   Before founding The Singer Group, Paula held a variety of positions in private sector and non-profit organizations. She has served as Manager of Human Resources for a subsidiary of the Bendix Corporation, worked in the corporate HR department of Commercial Credit Company and was Executive Director of a public sector union in Maryland.

Paula received her doctorate in Human and Organizational Systems from the Fielding Institute in Santa Barbara, CA, as well as her Master of Arts degree in Organization Development. She also earned a Master of Administrative Sciences from The Johns Hopkins University, and her Bachelor of Science degree in Industrial and Labor Relations from Cornell University.

Paula is a respected and frequent speaker and is active in a number of professional organizations, civic groups and activities. Paula has been honored as one of Maryland’s Top 100 Women three times (1997, 1999, 2001) and was a member of Leadership Maryland’s class of 1999.

When Paula is not collaborating with her clients and staff, she travels extensively and enjoys spending time in remote locations where she can recharge for the next challenge.

Curriculum Vitae available upon request

“All the experience in the world can’t substitute for caring deeply about the client and the work.”
– Paula Singer

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Lorraine Kituri, Senior Strategist


Lorraine understands people.

This, along with the progressive thinking she brings to every project, has made her an invaluable asset to The Singer Group’s clients who rely on her strategic ability and counseling background to ensure their programs both serve the organization and support the individual.

In fact, her experience as an interviewer and her background in counseling psychology has made her the go-to resource for conducting focus groups, executive searches and stakeholder interviews, as well as for providing support to new and promoted employees during their transitions.

Additionally, Lorraine’s ability to manage complicated projects with an eye toward overarching objectives has allowed her to deliver solutions that not only achieve results today, but set organizations up for greater success tomorrow.

Her broad experience developing performance management and compensation studies, as well as marketing pricing analysis, internal equity assessments, program evaluations and more, combined with her experience creating effective assessment tools, is sound proof of her strategic + tactical = success mindset.

Above all, Lorraine’s skill in forming strong connections and working relationships with everyone involved in a project, combined with her ability to put opinion aside to expertly and objectively analyze data, has resulted in significant cost savings for the organizations she has served.

Lorraine received her Master of Science degree in Industrial and Organizational Psychology from the University of Baltimore. She also earned her Master of Arts degree in Counseling Psychology and a Bachelor of Arts degree in Psychology from the United States International University-Africa.

When Lorraine is not consumed with finding the innovative solutions that are hidden within the numbers and the people behind them, she likes to spend her time with her family – as far away from data as she can get.

“When strong analysis is combined with creativity and a deep understanding of human beings, the resulting solutions are exponentially superior. All are truly needed to bridge the gap to greater success.”
– Lorraine Kituri

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Lucy HolmanLucy Holman, Senior Strategist


Lucy takes libraries to the next level.

As Senior Strategist at The Singer Group, Lucy brings many years of experience as a leader, a strategist and creator of innovative programs to The Singer Group clients. Lucy also has experience in performance and program evaluations, leadership development, strategic planning and organizational structure, design and development. Lucy has masters degrees in Library Science and Human Development  and Communications as well as a PhD in communications.

Lucy has been extremely active in the library community, serving in leadership positions at the state and national level.

She is the Director of Langsdale Library and is an associate professor in the Division of Science, Information Arts and Technologies in the Yale Gordon College of Arts and Sciences at the University of Baltimore.

She is also currently on the American Library Association Council as the Maryland Chapter Councilor and chairs the Council of Library Directors for the University System of Maryland and Affiliate Institutions (USMAI) Library Consortium.

Additionally, Lucy is a past president of the Maryland Library Association (2011-2012) and has chaired numerous MLA committees, serving on the Executive Board/Advisory Council since 2003. She’s also a past president of the Maryland Chapter of the Association of College and Research Libraries (2003-2005) and of the Maryland Congress of Academic Library Directors (CALD) (2009-2010).

Lucy received her MSLS from the University of North Carolina at Chapel Hill, with a focus on academic librarianship and user education/information literacy. She also earned her Doctorate in Communications Design in Interaction Design and Information Architecture from the University of Baltimore, and has an additional master’s degree in human development.

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Tedd SmithTedd Smith, Senior Strategist


Tedd works with clients to achieve the right results.

An extensive consulting background in organization development and human resources makes Tedd a successful problem solver, helping organizations improve leadership capabilities and productivity.  Tedd has consulted in a wide array of industries and organizations and has led clients through complex projects which have resulted in forward-thinking processes, programs and efficiencies.

Always results oriented, Tedd has held a succession of management positions with increasing responsibilities in customer service, operations, and human resources. In his last corporate position, Tedd was tapped as an internal expert and corporate consultant focused on large, companywide initiatives involving significant change in areas such as staffing evaluations, benchmarking research, and position alignment analyses. Having worked on “startups” and merger/acquisition integrations, Tedd has developed an extensive understanding of organization culture, business strategy, change management, and structuring organizations for success.

Tedd served as an adjunct professor for the Community College of Baltimore County and the American Institute of Banking.  He is also a public speaker and facilitator for many education and human resources professional groups. Tedd received his Bachelor of Science degree in Business Administration from the University of Virginia. He holds a certification in Human Resources and achieved advanced studies from Michigan State University and the American Institute of Banking.

When Tedd finds the opportunity for some “down time” he enjoys cooking for family and friends and is always eager to go antiquing in search of that rare find.

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The Singer Group is a Baltimore-based human resources and organizational development consulting firm.  The Singer Group serves clients nationwide, including in Maryland; Baltimore; Baltimore County; Washington, DC; Virginia; Delaware; New Jersey; Pennsylvania; Illinois; Indiana; Ohio; Colorado; Washington; Phoenix; Arizona; Tucson, Arizona; and Albuquerque, New Mexico.

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