Testimonials : Compensation and Classification

The Singer Group provided Pierce County Library with thorough, expert advice and guidance on our compensation study. Their knowledge in public and private sector organizations helped provide us with recommendations that we could consider to help move the Library forward in a positive way. Paula and Lorraine were extremely helpful, responsive and exceeded our expectations! Their customer service and sense of humor made them fun to work with as well!

Pierce County Library, Cheree Green
Staff Experience Director
PROJECT: Compensation Study

Paula brings a broad knowledge and understanding of what the decision points are around building executive compensation plans that reward the behavior and performance that the organization needs from their leaders, balancing market comparables with organizational resources. Her facilitation throughout the process brought clarity and definition to areas that we had been struggling with.  She was excellent!

Communications Electronics, Roger Cassell
PROJECT: Executive Compensation Study

Paula Singer worked closely with my colleagues and me to completely re-vamp our faculty pay structure. Paula offered meaningful input and ideas throughout the process. Her external perspective and expertise was very important and provided an additional layer credibility to the process. Without Paula’s participation in the process, it would have been difficult to propose and implement such a radical change to the College’s pay structure. I would call on The Singer Group again in the future to help the College navigate other difficult compensation issues.

Harford Community College, Katie Callan, MS, PHR
Director of Human Resources & Employee Development
PROJECT: Compensation Study

The Singer Group team was easily accessible and conducted in-depth interviews with our staff which resulted in greater understanding related to blended positions. The Singer Group provided us with a reliable and comprehensive Salary Survey needed to bring our staff’s compensation up to standard levels within the industry and an executive summary which served well for our Board of Directors presentation.

Community Media Center of Carroll County, Brigid Shifflett, Business Administrator/HR
PROJECT: Compensation Study

I am impressed with Paula and Lorraine’s attentiveness and excellent communication skills. Throughout our project, they listened to our unique issues and problems and provided solutions that worked for us. I have worked with other consulting firms and in comparison, the Singer Group has the competitive edge of solid industry knowledge combined, importantly, with excellent client service. Personally, I have gained professional knowledge from the consultants at the Singer Group in terms of best practices in the field. In addition to solid and broad HR knowledge and expertise (the “what”), the Singer Group excels in proactive communication and innovative approaches to problem solving (the “how”). Paula and Lorraine transformed our classification and compensation study from a typically thankless task to a positive experience for staff throughout the organization and provided value-added services and outcomes such as organizational relationship building and increased morale. The Singer Group is well worth the investment and exceeded our expectations at every turn.

Fort Vancouver Regional Library District, Ning Fisher, Human Resources Director
PROJECT: Compensation Study

The Singer Group exceeded our expectations in all aspects of the work. Staff felt involved and listened to, and working with The Singer Group was a positive experience for everyone involved – staff and management.  The high level of involvement that Tedd created with all levels of staff gave this project far more credibility than previous efforts. The Singer Group is fun to work with and they produce a quality product!

Clearview Library District
PROJECT: Compensation Study

The Singer Group exceeded our expectations at every turn.  They know their business and, more importantly, know how to help organizations improve their own businesses.  Our employees now feel heard, respected, and, thanks to The Singer Group, compensated fairly.  I appreciate Paula’s communications with me, including thoughtful project check-in calls. Tedd was a pleasure to work with and made everyone feel very comfortable speaking candidly with him.  Many remarked that they felt that they had never been listened in such an authentic way before.

Grand Forks Public Library
PROJECT: Compensation and Classification Study

In every respect of their work, The Singer Group exceeded our expectations. Both projects they undertook on our behalf were completed on schedule and within budget. Most significantly, the results were thorough and credible. The Singer Group won the acceptance of our employees, organizational leadership and the respective elected officials in each jurisdiction. They were able to quickly establish their credibility, and earned the trust and confidence necessary for success right from the start.”

Thomas J. Calo, HR Director City of Salisbury/ Wicomico County (MD)
PROJECT: Compensation/Classification Studies

The Singer Group used their experience to effectively analyze and understand the issues, needs and culture of Talbot County Government. They provided valuable technical expertise and guidance and in meeting with our County Council and Department Heads, and facilitated helpful dialogues about potential issues and challenges.”

Jim Urbanczyk, Assistant County ManagerTalbot County Government (MD)
PROJECT: Compensation, Employee Manual, Performance Management and Job Description Studies

The Singer Group raised important questions about our philosophy of executive compensation and rewards that will serve us well for years to come.”

Ed Pauly, The Wallace Foundation, Board Member, Grantmakers for Effective Organizations
PROJECT: Executive Compensation Study

The Singer Group is a Baltimore-based human resources and organizational development consulting firm.  The Singer Group serves clients nationwide, including in Maryland; Baltimore; Baltimore County; Washington, DC; Virginia; Delaware; New Jersey; Pennsylvania; Illinois; Indiana; Ohio; Colorado; Washington; Phoenix; Arizona; Tucson, Arizona; and Albuquerque, New Mexico.

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