The Singer Group understands us! They are our go-to consulting firm for projects involving strategic planning, group process evaluation and most recently, survey design, data analysis and recommendations. For our project to create the Maryland Physician Leadership Institute, Dr. Singer was able to deftly apply her understanding of physician organizations to perform an internal organizational assessment. She created an organizational leadership survey and analysis of results in a timely manner to help us meet the goals of this grant funded program. Dr. Singer’s presentations are delivered in a straightforward and lively manner and are highly motivating. We are always confident we are in good hands because The Singer Group gets it!
Roberta M. Herbst, Director of Programs and Communication
Center for a Healthy Maryland, affiliate of MedChi, The Maryland State Medical Society
During our strategic planning process The Singer Group’s availability and responsiveness exceeded our expectations. Working with Paula and Lorraine was a pleasure – they were responsive and creative and helped us to craft a possible and exciting vision for the future of our library! You were open, easy to contact and, most importantly, listened to our needs and the needs of staff. The Singer Group accurately assessed our culture and needs and brought valuable insights to the table. You really “got” our culture – seeing our strengths and weaknesses. We felt listened to, respected, valued, and encouraged to discover our own solutions. We presented the road map you provided and our County Commissioners are very excited about the library’s vision of the future.
Kathleen O’Connell, Assistant Director of Washington County Free Library
Paula and Lorraine are great people – very knowledgeable, friendly and approachable. They produced an atmosphere that encouraged open ideas and communication during our strategic planning project. They were very willing to modify the process to meet the needs of the organization and the libraries we serve. Though our group had many disparate ideas, Paula and Lorraine were able to help bring these all together into a coordinated plan. They honestly cared about creating a plan that is both forward thinking and achievable.
Joe Thompson, Director of Western Maryland Regional Library
Thanks to Paula and her team, I have witnessed the sharing of great ideas, the thoroughness of careful planning and organized follow-through and follow-up. The Singer Group’s breadth of knowledge and experience in organizational development and strategic planning make them the natural choice for leading a strategy session or working through the tactical plans that accompany the planning process.”
Milli Pierce, Ed.D., Chief Operating OfficerFund for Educational Excellence (MD)
PROJECT: Strategic Planning Project
It is amazing when consultants with expertise, understanding, creativity and insight can take all of the ideas, opinions and comments of a very dedicated group of people and develop them into “our future.”
Member of Strategic Planning Committee for a Non-Profit Organization